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QUANTITIES

All fabrics and trims are sold in units of 1 metre. A quantity of 3 would be 3 full metres. 

SHIPPING POLICY

Postage within Australia is a flat rate of $13  

We send our parcels with Sendle or Australia post. Should you feel one option is better for your location than another please let us know and we will do our best to accommodate.

If your parcel is particularly large or heavy additional shipping may apply and we will be in touch to discuss your shipping options.

Shipping to New Zealand is $20 for parcels up to 2kgs. If your parcel is over that weight we will contact you with an individual shipping quote, you can then make the decision to proceed with the order or not based on that quote.

International shipping is $30 for parcels up to 1kg. If your parcel is larger than that, additional shipping may apply and we will contact you with a quote, at which point you can decide whether to proceed with the order or have a full refund. 

We endeavour to post orders as quickly as possible. All orders leave our Sydney warehouse within 2 days of purchase and are sent via courier or Australia post.

There may be delays in orders leaving during sale periods.

As a guide, allow approximately 2-4 days for delivery to capital cities and slightly longer for country and remote areas. If you would specifically like your parcel sent via Australia post, just let us know. Express post available by request.

RETURN POLICY

We do not offer refunds or exchange on cut fabrics or trims for incorrect purchase or change of mind. If you are unsure of weight, texture or colour of fabric or trim please request a sample first. The colour of our fabrics and trims may vary slightly depending on the device they are viewed on so if colour is crucial please contact us for a sample first.

If the product is damaged or we have sent the incorrect product we will provide a refund or exchange

You can contact us via email or phone should you need further information or a sample before purchasing

PAYMENT METHOD

Website payments are via PayPal, afterpay, stripe ( card payments) or laybuy

WHOLESALE ENQUIRIES

We welcome all wholesale enquiries!

Due to the way we buy, we also have large stock of some items we may offer at a special wholesale price, feel free to ask our staff or send an email enquiry

Our preferred method of contact is email info@pitttrading.com.au

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